Shop Terms & Conditions

Terms and Conditions
Effective Date: 29th March 2025

Welcome to The Design Mentor online store (“we,” “our,” “us”). By using our website, thedesignmentor.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. General

1.1. The Design Mentor operates an online store that sells merchandise through Printify, a third-party print-on-demand service. 1.2. By accessing and using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian. 1.3. We reserve the right to update, change, or replace any part of these Terms and Conditions at our discretion. Your continued use of the website constitutes acceptance of these changes.

2. Products and Orders

2.1. All products available on our website are fulfilled by Printify. As a result, Printify handles production, printing, and shipping. 2.2. We strive to display accurate product information, including colors and descriptions, but we cannot guarantee that your screen will accurately represent the final product. 2.3. Orders are subject to availability, and we reserve the right to cancel or refuse any order at our discretion. 2.4. Once an order is placed, modifications or cancellations may not be possible.

3. Pricing and Payments

3.1. All prices are listed in $ and are subject to change without prior notice. 3.2. We accept payments through secure third-party payment processors. By making a purchase, you agree to comply with their terms and conditions. 3.3. The Design Mentor is not responsible for any transaction fees or currency conversion fees applied by your payment provider.

4. Shipping and Delivery

4.1. Printify handles all shipping and delivery. Estimated delivery times are provided for reference only and may vary due to factors beyond our control. 4.2. Shipping costs are calculated at checkout and may vary depending on your location. 4.3. We are not responsible for lost, delayed, or damaged shipments but will assist you in resolving issues with Printify where possible.

5. Returns and Refunds

5.1. Due to the print-on-demand nature of our products, we do not accept returns or exchanges unless the item arrives damaged or defective. 5.2. If you receive a damaged or defective product, you must contact us within 7 days of delivery with photos of the issue. 5.3. Refunds or replacements are issued at our discretion in coordination with Printify’s policies.

6. Intellectual Property

6.1. All content, including designs, images, and text on our website, is owned by The Design Mentor or its licensors and is protected by copyright and trademark laws. 6.2. You may not use, reproduce, distribute, or modify our content without prior written permission.

7. Limitation of Liability

7.1. The Design Mentor is not liable for any indirect, incidental, or consequential damages arising from your use of the website or purchased products. 7.2. Our total liability for any claim arising from your purchase shall not exceed the amount paid for the product.

8. Governing Law

8.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of United Kingdom. 8.2. Any disputes arising from these Terms shall be resolved in the courts of United Kingdom.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us at [email protected]

By using The Design Mentor online store, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.